Returns & Exchanges

At Ginger's Greenhouse, we want your home to flourish with every purchase. If you are not completely satisfied with your botanical decor or accessories, you may return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all fragile home goods are securely padded to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our greenhouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing